harley recruitment consultancy limited
Unit 6, Abbotts business Park, Primrose hill, Kings Langley, Hertfordshire, WD4 8FR
tel: 01923 665680 fax: 01923 679843
Job Reference Number: J2829
Employment Type: Permanent
Salary: £60,000 + benefits
User Acceptance Testing & Implementation Manager, Hertfordshire - Permanent Up to £60,000pa
The User Acceptance Testing & Implementation Manager role is based within the Payroll Team at my clients offices in Hertfordshire. There are 5 separate and highly complex payrolls covering employees in the UK, Offshore and Overseas.
The role of the User Acceptance Testing & Implementation Manager is to lead the team that successfully facilitates all system based testing prior to the release of new functionality on the core systems used in Payroll. To devise test plans and execute system tests of unit tested programs where required. To assist users and customers in acceptance testing, conversion and the writing of user procedures.
Your responsibilities will include:
Ensuring that the system releases proceed successfully with no detrimental impact upon the operational processes.
Managing the team’s resources to deliver excellent customer service to agreed standards, ensuring that headcount, cost and effectiveness targets are met.
Ensuring that the team procedures are developed and maintained to meet all legal, regulatory and organisation requirements.
Agreeing quality and timeliness targets for the team with internal customers and developers and for monitoring these to ensure that service standards are met.
The ideal candidate for this role will have:
Relevant product knowledge, ideally PeopleSoft
Experience working in relevant environment/s, i.e. Payroll
A desire to find ways to continually improve the service delivered to customers
A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes
Please apply today for further information.